Customer accept as true with that they are able to continually purchase with self-assurance on Vsmart. As a seller at the Vsmart online website, it is your duty to make certain that both seller and product comply with all relevant legal guidelines and Vsmart rules. As a seller you represent on behalf of the Vsmart, Vsmart reserves the right to do all it desires to do to protect the Vsmart name. We at Vsmart expect you to adhere to the standards of the code of conduct listed below. All sellers must:
- Comply with all existing legislation and the policies of Vsmart.
- Often behave in a manner that ensure Vsmart consumer’s trustworthy experience.
- Do not ever publish product that may harm customers of Vsmart.
- Never misrepresent Vsmart and its features or services.
- Do not try to harm or abuse other sellers listing products, ratings, and reviews.
- Never participate in any behavior that is deceptive, improper, or offensive in all the activities with Vsmart.
- Do not maintain more than one Vsmart sales account without a valid business profile.
Misusing the Vsmart.lk website:
All sellers can access and use the Vsmart.lk website at any time. If a seller regularly uploads excessive quantities of data or otherwise unnecessarily or unreasonably uses the website, it can cause an unfair load on the website and hinder the ability of other sellers to efficiently access and use the website.
Seller violations and forbidden content will result in your Vsmart account being suspended, cancellation of product listings, block access to product feeds or any other website functions that are being misused.
More details about these policies are below.
Product Registering
Items need to be listing with category classes, tags and styles installed within the Vsmart website. Suspension of the product can result in inaccurate tags, wrong category listings.
Precise Information
Always act fairly with Vsmart and their customers but not limited to the following.
Behavior that could be deemed as manipulation or “gaming” of any part of the buying or selling experience.
Actions that could be perceived as manipulating customer reviews, including by directly or indirectly contributing false, misleading, or inauthentic content.
Activities that could be perceived as attempting to manipulate Inndi’s search results or sales rankings.
Communications
Seller must use Vsmart customer-seller massaging platform for all the communications with the customer for order clarification and services. Seller violations of communication protocol will result in your Vsmart account being suspended until further investigation.
Customer Details
Seller should not misuse customers information for any purpose such as from marketing, sharing with third parties and advertisements. Always seller must use Vsmart customer-seller massaging platform for all the communications.
Bypassing the Vsmart Sales Procedure
You must not try to sidestep the Vsmart platform sales method or redirect Vsmart customers to every other website. You may not provide hyperlinks or messages that prompt users to go to any other internet site or whole a transaction somewhere else.
More than one Selling Accounts on Vsmart
Seller must retain only one account with Vsmart and use correct business name under their product. If seller is not following Vsmart terms and conditions, the account may deactivate, or cancellation of membership being could be expected.